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Interview with Julian Low and the team behind ZopIM
Zopim is a company incubating under Garag3 from NUS that helps improve your visitors’ experience on your website. Their product enables your visitors and clients to stay in touch with you through your...
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Aftermath of E27 Unconference Singapore 2008
Kudos to the E27 team, the Unconference Singapore 2008 held in Matrix, Biopolis had been a fantastic and well-organized event. It had an overwhelming turnout, hitting between 200-250 people. From a...
View ArticleE-Conversations Episode 1: ZopIM
During the E27 Unconference 2008, Michael Cheng, founder of Podfire.sg, has launched a new show: E-Conversations where he profiles a new generation of start-up entrepreneurs and finds out what drives...
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Zopim Is Hiring Developers
Zopim has a few positions open for developers. About Zopim Zopim, the team behind the world most innovative Live chat application is EXPANDING! They are looking for passionate and creative web...
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Singapore At SXSW Interactive 2011
For the first time ever in its 18-year history, the South by Southwest (SXSW) Interactive section of the larger SXSW Conferences and Festivals (including Music and Film) will see official Singapore...
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PHOTOS! Singapore At SXSW 2011 – Part 1
SXSW 2011 is over. About 20K people from all over the world descended upon Austin, Texas (USA) for two weeks to experience the Music, Film and Interactive South by Southwest festivals. This year was...
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PHOTOS! Singapore At SXSW 2011 – Part 2
South by Southwest (SXSW) was a BLAST. If you haven’t, you should check out my pictures in part one on SGE. This yearly conference saw Music, Film and Interactive people descend upon Austin, Texas in...
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Lean Startup Breakfast Singapore – 8 Jul
Exchange ideas, learn what works and what does not, brainstorm with peers, and find partners are the main ideas for Lean Startup Breakfast Singapore Group meetup. Their next meetup will be held next...
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S’pore startup Zopim joins anti-SOPA protest
Updated: 18th January Zopim, a Singapore-based startup that integrates non-intrusive instant messaging functionality into websites (see interview), has joined the fight against the Stop Online Piracy...
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Singapore startup Zopim hijacks SXSW 2012 in Grinch costume
A feather scarf and a huge package... hmm... Christmas hasn’t arrived, but the Grinch has already terrorized SXSW and the city of Austin with his trademark smirk. It’s all actually part of a mobile...
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New Zopim makes it easier for you to engage your most important customers
Zopim, a Singapore startup that gives businesses the ability to chat live on their website with customers, has launched a new version of their service today. One of the more prominent new features of...
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Zopim Refreshes Its Online Customer Chat Service, Adds iPhone App Too
Singapore’s Zopim.com makes a customer service live chat web app, and its staffers have been extra busy this Singaporean National Day prepping to rollout version 2.0 of the site that banishes Adobe...
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The Story of Zopim: Struggle and Sacrifice on the Way to Startup Success
Zopim is six-year old Singaporean startup that provides live chat software for websites. At moment, they have a team of more than 25 members, with around 70,000 businesses actively using their service...
View ArticleZopim unveils mobile-optimized live chat widget to improve customer support...
Customer service made easy as if you’re just chatting with friends online. This post Zopim unveils mobile-optimized live chat widget to improve customer support on tablets and smartphones appeared...
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Zendesk acquires Singapore startup Zopim for $30M, plans to raise $150M in IPO
Zendesk CEO Mikkel Svane (center) with the Zopim team. Zopim, a Singapore-based startup well-known for its live customer support chat widget, has been acquired by San Francisco’s Zendesk, a 500-strong...
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Zopim’s $300K to $30M journey to Zendesk (Startup Asia preview)
Zopim founding team, with CEO Royston Tay seated in the middle. Living on US$400 a month in one of Asia’s most expensive cities – where rent generally costs twice that – is painful, but the founders of...
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Staff picks: 5 top news stories this week on Tech in Asia
Huge blip in Southeast Asia this week, as a favorite local startup in Singapore gets acquired and a Thai ebookstore gets funded, putting its valuation at US$70 million. Meanwhile, Xiaomi continues its...
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5 tweaks to boost productivity levels in your startup office
When was the last time you felt productive, engaged, or even happy at work? If you can’t recall those moments, don’t be alarmed – you’re in good company. According to a 142-country study done by...
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10 startup tools you need for CRM, communication, and documentation
Stephen Jagger is the co-founder of PayrollHero.com, a time, attendance, scheduling, HRIS, analytics and payroll platform built for the web and mobile. At PayrollHero we are big believers in knowledge...
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An SEO audit of Zopim, the $30 million darling of Singapore startups
Wei Leen does online marketing consulting for companies. A startup adrenaline junkie, he worked at 9flats and Moneysmart before starting his own practice. He tweets (infrequently) at @ngweileen....
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$2.8 billion spent on Southeast Asian startup acquisitions since 2008: report
In a report released today by Singapore-based venture capital firm Monk’s Hill Ventures, contributing writer Cheryl Ho claims more than US$12 billion was spent on acquiring Asian startups in the last...
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Closed doors and open secrets: how Asian startups balance transparency with...
These days, people generally seem more open to putting every microscopic detail of their lives up for show on the internet, from the food they ate the night before to the quarrel they just had with...
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Singapore’s Zopim to power Facebook Messenger’s Business app
Facebook woke up the internet industry when it announced that its popular Messenger app, one of the world’s largest chat apps with 600 million active users, will open up to third-party developers. The...
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Jon Yongfook’s third startup brings a dose of Japanese gaming fun to customer...
Customer support is a tricky thing – it has to feel both personal and efficient simultaneously. Lose the personal touch, and customers feel neglected; slow down to do that, and they feel like their...
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From beta to Facebook, strong bonds held Zopim together on its way to the top
Singapore-based live chat startup Zopim has seen some bumps and bruises since it set out on its journey in 2008. As co-founder and CEO Royston Tay said during a fireside chat on stage at the Tech in...
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Top advice for startups from Google, GrabTaxi and Zendesk at Product Hunt...
Pie co-founder and CPO Pieter Walraven at the Product Hunt Singapore Meetup. “Does my product work?” “Do people understand how to use my product?” “How can I make my product better than other people’s...
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Here’s how Zendesk finds talent and maintains a startup culture in Singapore
Zendesk GM of chat Royston Tay (L) and CEO Mikkel Svane at the company’s revamped Singapore office. Photo credit: Zendesk. When Singaporean startup Zopim was bought by Silicon Valley customer...
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Selling or valuing your startup? Here’s an essential checklist
Visionary entrepreneur Elon Musk may be the best storyteller in the world. How else can you explain Tesla’s valuation, which at US$48.2 billion is US$3 billion more than Ford, the number two automaker...
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An ‘eye-opening’ meditation app from Singapore hopes to make the world more...
Bjorn Lee, founder of MindFi. Image credit: Joshua Koo. Halfway through his one-year sabbatical, Bjorn Lee panicked. After working in Zopim – a Singapore company which made its founders millionaires...
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